Data Analyst

Who doesn’t know Excel? A green application to tabulate data, quite popular in any working industries, right?

I used to think being able to manage Excel has already been great. But, it is not really. Talking about Excel, we are only controlling around 1 million rows of data.

Did you know? There is a tool to tabulate number with infinity numbers of rows, one of them is… A friend of mine, MI, is an expert in this tool. He is a data analyst. Excel? I think it is just a piece of cake for him.

Then I wonder, why would a data analyst need a tool with infinity limits of rows? What do they need to cound?  What kind of information do they need to analyze that they need this kind of tool? Why does Excel is not enough for them? There are millions of rows there.

Then his story impressed me. He needs to analyze financial report, comparing company A to other companies in the same industries. He would check on the total amount of loan for example, has 12 zeroes, checking how many active accounts at that bank, 3 million for example, then apply ‘one to one’ and or ‘one to many’s rule, listing it one by one, checking the due date, date of payment, interest rate, rest of payment to be deposited and so on. If he or the other data analyst have to use excel to process the data, that one with only around 1 million rows. He can’t imagine how inefficient it will be because they are going to Copy Paste the date to different tab. Possible but it gonna takes a lot of time.

Now that I usually only use not more than 100 rows of Excel, I am amazed there are people in this world need to use the one with infinity rows.

Confident Walker

It took me several years to admit that my amputated leg is because of a bone cancer, not an accident.”

VA


New Normal just started at Jakarta, Indonesia. Parks begin to open. I and VA, a 25-year-old multi-talented yet beautiful woman, a used-to-stranger and now-sister made an appointment to leisurely strolling in the morning. 


Firstly we stop to eat instant noodle, then walk for 5 minutes, then sitting and talking for the whole day. So that is our kind of leisurely strolling after being caged in our own house for around 3 months of quarantine. 


“I met a new boy in a dating app. We talk about so many things. I think I like him,” told her to me. 


That’s how we started our love updates this morning. Since then, everything flows naturally. 


“The first man matched with me was a Chinese Indonesian, handsome for me. I am attracted to him. We texted intensely. Then he asked to meet me after the quarantine has been over. I told him that I am someone with disability. It doesn’t take long for him to went ghosting after I told him about my fact. It’s like he couldn’t accept my physical deficiency.


Then I try again. Now I’m texting the second man. He is a Korean. He asked me out too after the quarantine has been over. Do you think I should tell him about my amputated leg or just let him find out by himself later when we meet?”


It took me several seconds to think of the answer. “It’s a difficult question, sister. If I were you, I will… “


Then I stop again, thinking but still couldn’t find the answer. 

Then she interrupted, “It’s hard to think of the answer. What if every one whom I tell suddenly walk back? They even don’t see me personality. But what if I let them find it out when we met, then that person can’t accept it and feel that they have been trapped? It’s so normal, out of so many normal people like you, why should they consider to have a disability person like me?”


Suddenly I feel like I got a whisper from my mind,  “Dear VA, you don’t have the obligation to tell him before you met him, even after you guys met, if you are asked of your condition, you have the right too to refuse to answer.”

“I think there is no such a totally correct answer to answer your question. There are so many factors, every case is different. Different man different result. But if I were you, because I have tried to tell about my condition prior to my condition, then I will do it differently for the second man. I will just let him find out right at the time when we meet and let him value myself based on my personality, not of my physical condition.”

Cyclist

A friend of my friend died inside a cliff, tragically.

For some of you, cycling might be another kind of fun activity to release stress. But for a friend of my friend, let’s call him AZ, cycling was not just another funny action of pedalling a bike’s wire, it’s an ambition. It’s a live goal.

His dream was to travel all around the world just by cycling. How did you think? Was it possible? In my point of view, it was quite impossible.

But as for a cyclist, he could manage to make it happen. Because all he needed is a pair of strong legs, padded shorts and cycling jerseys, water bottle and bottle cage, sport shoes, helmet, and obviously a bicycle. His dream sounded impossible for me at first, but slowly he tried to make it happen. At first country A then B then C and so on.

Till one day he reached Nepal, a plateau. Before he reached this country, his family has warned him to be careful. It’s a challenging route, the longest downhill route on earth. Fate was fate. Destiny was destiny. We could never predict.

His family suddenly lost contact with him, didn’t get any message reply from him. The next day, a corpse was found at the end of the cliff near his cycling area.

I’m feeling bad for his death. At another point, I’m glad that once in my life I have that kind of friend. He might have left this world, but his dream stays, at least in my mind, waiting for the next cyclist to make it come true.

Waitress

I don’t think I’ve ever been dreaming to work as an waitress in a restaurant. Surprisingly, 3 months spend my time at a red brand hotpot restaurant with a long queue worth a life learning experience.

There are days I would have training, even during weekend, just to memorize a bunch of menu name in Mandarin and how long does the customer need to cook to get the vegetables or meats cooked perfectly.

There are days I would go to work before the mall’s escalator has been turned on, it’s still quite dim, get off of work after the mall has been closed, the escalator has been turned off. It’s a wow working hour. Restaurant is my house, I spent more time here rather than at my home. I don’t have that motto “Work Life Balance” because my motto is “Working is my life”

There are days I try to understand how to give the best service for customers, what aspects do I need to put attention to, so many little details. By the time the customer passing in front of our store, to the time they ask the receptionist team, arrange their table number, accompany them to find their seat and get their food, service before during and after the dine in, it is all have its own SOP about what to say and what to do. I have to remember it all, every tiny items. It is all does matter to our restaurant’s grade because a random guest will be assigned to audit our restaurant.

There is even a study-case material. The managementhave plans for handling the complaints or questions if the customers ask how long they need to wait, want to be prioritized in waiting area, have gastric pains while waiting in the waiting area, find a strand of hair on the plate,the color of the meat changed, the stove is broken, kids are running at our restaurant, accidentally leave their stuff in our outlet after they dine in, and so on. They have all the plannings! Even I also learn how to deal with a couple customer, how if I saw them celebrating birthday, anniversary, about to break up, got drunk, have a company meeting, and so on. It was all common to particular things which are very possible to happen.

We also have our own dance. This is one of the things I love the most. This dance unites us. We would gather in the morning or after a lunch break to do this. This signature dance is shown to public too when our customer is having birthday or have any other special occasions that suits this performance. It was so funny and memorable. We are singing and dancing and laughing happily.

There are training about appearance and behavior too. It is a training which is repeated over and over again. I memorized it all. What to wear, how to wear, how to put my hair in a bun properly, how many times do we need to wash our socks, what kind of lipstick color I need to put on, what kind of long trousers which is allowed to wear, what is allowed to be done during working hour, how to deal if we see something falls to the ground whether to wash it or to throw it, what tools to be used to clean or do something and the consequences and the score, work violation which is absolutely prohibited and many other things. I remember it all.

There is even a theory on how to do plating, how to arrange the tables and dish racks neatly and many others. There is tight and symetrical theory which I find still very useful for my daily life up till now after I have resigned. This theory has been successful to guide me to a nice-looking interios.

Working in service industry, I have to get used to of customer’s complaint although it is being the last thing I expect. I am trained on how to manage it. There were moments I got so exasperated but can do nothing except smiling and apologize.

Most of the days I would get back to my apartment feeling that my bones were so shattered inside, but I was so grateful to have some room mates who share the same experience with me, we would talk and laugh until our jaw so numb. It’s a little pleasure which only be able to be felt if I work here, super precious.

Since I work here, the experience of getting into another restaurant has never been the same again. Before I joint, whenever I want to eat, I just come and eat. But now, I become more critical about a restaurant. Automatically I became an auditor. I willcheck whether they have a hygiene restaurant, welcome the customer in a warm way or not, have knowledge about the restaurant, know how to treat the customer, serve the menu in a good way, how they hold and arrange the plate. I just automatically have the sense and try to filter every thing from A to Z.

Really, it is a very precious experience to be part of this family.